We believe that technology tools enable authentic and diverse approaches for developing concepts, communicating knowledge, and managing quality instructional practices. We understand that access to and the skillful use of these tools are essential for students, faculty and staff. The vision of Technology Services at EDS is that students, faculty, and staff will have complete access to the information technology tools and materials needed to advance teaching and learning. We are continually finding ways to advance this mission.
While EDS does not have 24-hour tech support, service tickets are monitored by multiple staff throughout the work day. We may not always be able to immediately address your concern as we must prioritize the maintenance and management of institutional systems and services.